“We offer security of supply and investment”

Arne Petersen, Senior Vice President at CGM, knows how medical facilities can prepare digitally for hospital reform, electronic patient records and regional networking. The company is not only coming to DMEA with a huge stand, but also with its new CEO.

The healthcare landscape is undergoing radical change. Inpatient and outpatient structures are changing. How can CGM support medical facilities in this process?

What sets CGM apart is the breadth of its portfolio. The upheaval in the healthcare landscape is a consequence of the hospital reform, among other things. However, it is not yet really clear what this will mean for the individual hospitals and their IT requirements in the long term. As a result, hospital customers in particular are looking for future-proof solutions that guarantee security of supply and investment. In addition to large HIS installations, there will be a need for small, lean and cost-effective solutions, and these must be able to exchange data interoperably with the large IT systems. We can offer all of this. We are not just a partner that sells a product, but we can organize the networking of a region, from the hospital, rehabilitation clinic and laboratory to the pharmacy, dentist and general practitioner. This can all come from CGM, but it doesn't have to. We offer solutions and we offer interoperability.

How is this open philosophy reflected in CGM's DMEA presence?

Our DMEA stand will be even bigger, in that we are bringing companies that we have acquired in recent years to our stand as independent companies with their own branding. This will allow us to demonstrate interoperability live, so to speak, using use cases. This starts with the transfer of image data from the JiveX image archive from VISUS to our CGM CLINICAL HIS. It continues with the use of business intelligence solutions from KMS across different IT systems, and it doesn't end with the cross-system integration of our m.Doc patient portal.

A major DMEA topic will be the upcoming replacement of the SAP billing software IS-H and the HIS i.s.h.med that is based on it.

We believe that this will be a really big issue this year because clinics now understand that waiting is not an option. As CGM, we offer our new Revenue Cycle Management (RCM), with which SAP IS-H can be fully replaced. This is also a very good example of the aforementioned philosophy of openness: RCM in conjunction with our third-generation HIS CGM CLINICAL uses a completely interoperable and semantically cleanly annotated data model. This allows data to be easily transferred to the electronic patient file or for research purposes - without the need for a separate data lake, which increases complexity. We are convinced that RCM and CGM CLINICAL together represent an optimal preparation for new and cross-sector care structures, as they follow the same paradigms. For example, they use an identical workflow engine that can be used to implement new billing types in the shortest possible time. This is a huge step forward compared to the previous procedure. All of this is a prerequisite for real future-proofing.

The DMEA is increasingly opening up to outpatient care. CGM is the market leader there. Why should doctors in private practice also visit the CGM stand?

In Berlin, we will be presenting a broad portfolio of outpatient solutions, with a particular focus on our complete solution for the modern practice: CGM one. With CGM one, we offer doctors a comprehensive solution that they can adapt individually to their practice needs: CGM one expands our users' existing physician information systems in a modular and flexible way. It is fully compatible with all common AIS systems and offers innovative modules for a networked, efficient and future-proof practice organization. It is particularly important to emphasize that medical practices that already rely on our proven systems such as CGM MEDISTAR, CGM TURMOMED, CGM M1 PRO, CGM ALBIS or DATA VITAL can seamlessly expand their systems with CGM one with integrated artificial intelligence and numerous innovations in interoperability. A central element is our new cloud-based physician information system CGM Praxis with integrated artificial intelligence. CGM Praxis guarantees perfect interoperability and optimally complements the entire CGM offering.

We will also be showcasing Software-as-a-Service (SaaS) models for the electronic patient record (ePA), which will be a central component of the future healthcare landscape. Thanks to SaaS, the ePA will be more convenient to use. Thanks to SaaS, the ePA is more convenient to use and increasingly requires less hardware in practices and hospitals, which will improve acceptance. In short, doctors in private practice should also come to our stand and get to know our pioneering solutions! Because CGM is a partner for everything - from physician information systems and practice IT to telematics and digital communication solutions.

The change in the healthcare landscape has been politically initiated, but not yet politically completed. What are your expectations of the new federal government?

We assume that the political pressure towards hospital reform and digitalization will be maintained. With regard to the Hospital Care Improvement Act (KHVVG), the transformation fund endowed with 50 billion euros must be fleshed out. Because the cross-sector integration of medical facilities must be supported digitally, it is imperative that a relevant proportion of the funding flows into digitization - and not just into stones. The second topic is the telematics infrastructure. For us as CGM, this is at the heart of digitalization, but there is still a need for action. The Healthcare Digital Agency Act (GDAG) has not made it past the home straight. But its two core concerns, namely making gematik more independent and strengthening interoperability, remain important. A new government must take this up again quickly - and it should also make it a little clearer that user-friendly IT solutions thrive best in private competition.

Another DMEA highlight of the CGM is the new boss. For Prof. (apl.) Dr. med Daniel Gotthardt, the son of the company founder, this is his first DMEA as CEO. What does he stand for?

Daniel Gotthardt knows CGM from the ground up - not only as Frank Gotthardt's son, but also as former Senior Vice President and Chief Medical Officer. With him, CGM will become more medical and more open. Daniel Gotthardt worked at Heidelberg University Hospital for 13 years and is the first medical doctor to hold the position of CEO at CGM. That will be noticeable. With his professional background, he also clearly stands for interoperability, especially semantic interoperability. This will also be evident at the DMEA, where our new CEO will be very present in a wide variety of formats.